Medical Assistance

The Office of the Vice President provides medical assistance for poor, marginalized, vulnerable, and disadvantaged individuals through issuance of Guarantee Letters only.

Clients/Authorized representatives may apply only once every six (6) months and may submit the complete and correct documentary requirements through the nearest OVP Satellite Offices. Only applicants with complete requirements shall be processed. 

Main Office

NCR – Central Office

11F, Robinsons Cybergate Plaza, EDSA Cor., Pioneer Street, Mandaluyong City, 1501

[email protected]

Satellite Offices


Mosser Building Lacson St. Extension Goldenfield Complex, Bacolod City, 6100

[email protected]


Escario Central, Brgy. Camputhaw, Cebu City, 6000

[email protected]


A.B. Fernandez Avenue West, Dagupan City, Pangasinan, 2400

[email protected]


Ground Floor, Orchard Hotel, JP Laurel Avenue, Davao City, 8000

[email protected]


 A.V Bldng. FN Dy Blvd., along Cabatuan Rd, San fermin, Cauayan City, 3305

    [email protected]


No.19 Purok Villa Bali, Balilahan, Mabua, Tandag City, Surigao del Sur, 8300

[email protected]


JT Commercial Space, Brgy. 75, Lower Nula-Tula, Tacloban City, Leyte, 6500

[email protected]


Agan Extension, Sta. Maria, Zamboanga City, 7000

[email protected]

Clients who wish to avail medical assistance at the OVP Central Office must register through the Digital Appointment System for a scheduled face-to-face interview.

Digital Appointment System link:

The link opens every Monday at 8:00AM for scheduled appointments for the following week and will automatically close once slots are full.

Please submit the correct and complete requirements at the Central Office - 11th floor, Robinsons Cybergate Plaza, EDSA Corner, Pioneer Street, Brgy. Barangka Ilaya, Mandaluyong City, from 8AM to 2PM on your scheduled appointment.

A. Documentary Requirements

The original documents shall be presented during the interview for validation. Processors may request for additional supporting documents should the application need further validation and justification. All clients shall submit the following requirements:

General Requirements

1. Original Copy of the Medical Application Form (See Annex A), filled-out and signed by the Patient (if applicable) and his/her authorized representative

Dated and signed within three (3) months from date of application

2. Original Copy of the Social Case Study Report or Certificate of Indigency/ Eligibility


Social Case Study Report should be issued by a Department of Social Welfare and Development (DSWD), Provincial Social Welfare and Development Office (PSWDO), City Social Welfare and Development Office (CSWDO), Municipal Social Welfare and Development Office (MSWDO) Social Worker or Medical Social Worker in the hospital, and addressed to the OVP

Alternative: Certificate of Indigency/Eligibility issued by the PSWDO/CSWDO/ MSWDO where the client resides. Must state that the client is in need of medical assistance/wheelchair.

Dated and signed not more than three (3) months prior to the date of the application.

3. Original/Certified Copy of Medical Records (e.g., Medical/Clinical Abstract, Medical Certificate)

- Dated not more than three (3) months prior to the date of the application

- Signed by the attending physician, with the license number indicated in the medical records

- Should indicate diagnosis, treatment plan, etc.

4. Photocopy of one (1) valid Identification Card (ID) of:
a. Patient
    b. Authorized representative, if any

Important Reminder: To avail mandatory discounts, client MUST present the Original PWD/ Senior Citizen ID and Purchase Slip Booklet of the patient to the Service Provider upon claiming of assistance.

a. Valid as of the date of the application

b. Front and Back of the card must be photocopied

List of Valid IDs:
● Driver’s License
● Solo Parent ID
● NBI Clearance / ID
● Passport
● PhilHealth ID
● Voter’s Certification
● Police Clearance / ID
● 4Ps ID
● Postal ID
● Senior Citizen ID
● Barangay ID
● Philippine Identification System (National ID)

Alternative IDs for Minors:
● Registered Birth Certificate
● School ID (currently enrolled)
● Barangay ID
● Certification issued by the hospital in case of newborns

In addition to the General Requirements, applications shall include photocopies of these requirements per case type.

Case Type Requirements and Validity Conditions

Chemotherapy, Radiation Therapy, Brachytherapy

Treatment Protocol with cost breakdown issued by the attending physician with the following validity conditions:
● Signed by the physician with license number
● Dated not more than three (3) months prior to the date of application


a. If still admitted, the latest Statement of Account will be required. PhilHealth Benefits and other mandatory discounts must already be deducted.

b. If discharged, the updated Statement of Account and Promissory Note will be required. It must be signed by the authorized hospital officer/s and the patient/authorized representative.

Medicines / Implant / Medical Equipment / Assistive Device

a. Price Quotation from an OVP Service Provider or any service provider that is willing to accept Guarantee Letters.

b. Prescription issued by the attending physician, indicating license number and contact details of the physician, dated not more than three (3) months prior to the date of the application.

c. Authorization letter signed by the patient, if the patient will not be able to personally receive the medicine/implant/medical equipment/assistive device.

Diagnostic Procedure/ Dialysis

a. For Dialysis Treatment: 

- Must have a certification that PhilHealth benefits have been exhausted

b. For Diagnostic Procedure: 

- Preferred in Gov’t Hospital, provide justification for private institutions (e.g., unavailability of procedure in Gov’t Hospital)


Handwritten Personal Letter by the patient addressed to the OVP/ Vice President

Certification from the attending physician that the patient is in need of a wheelchair

Clients confined in suite rooms by choice shall not be covered. Clients confined in private rooms/wards by choice shall likewise not be covered unless they qualify as vulnerable or disadvantaged individuals with catastrophic or limb-threatening illness involving expensive but essential care that would deplete their financial resources.

Clients confined in the private room/ward of the Service Provider due to reasons beyond their control, as certified by the Service Provider and/or with justification stated in the Social Case Study Report, Medical Abstract, or any Medical Records presented, shall be eligible to receive medical assistance from the OVP. This shall include cases such as, but not limited to:

Emergency cases
Non-availability of ward services
Cases of communicable disease requiring isolation, including COVID-19 cases
Cases requiring intensive care
Chronic and catastrophic cases requiring prolonged admission

Costs for uncomplicated pregnancy, dental, aesthetic, and self-negligence cases (e.g., injury due to driving under influence, gunshot wound while cleaning illegal firearm, etc.) as well as professional fees are excluded from the coverage of the Medical Assistance Program.

For additional clarifications, you may also contact OVP’s Public Assistance Division through (02) 8370-1716; (02) 8370-1719 or [email protected]

Medical Assistance Application Form:

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